Olive has offered 24/7 access to a healthcare professional since its launch. Over the months and consultations, a low demand for the Olive service was noted between midnight and 6 a.m. In order to offer greater availability of our health professionals to our subscribers and to limit the waiting time for them, from August 9, 2021, the Olive service will now be available only between 6 a.m. morning and midnight.

For more information regarding changes to Olive's hours of availability, we invite you to contact our customer service department at 1 844 906-5483.

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